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😍 We’ve taught our chatbots new tricks: From now on they are able to work with variables, allowing you to personalise the texts in the chat flow.

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Say „Hi!” to the newest member in the Solvemate feature family: User Authentication!

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The conversation tab is getting smarter. 🤓

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We are happy to announce, that your bot got a little bit smarter 🤓

Why? We introduced the option to configure automatic answers. This means you can now configure rules for certain questions, based on which your bot answers the questions automatically.

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We wanted to share with you some good news to start the week right. Here is a summary of what we shipped: Autofocus/scrolling in the Widget, Copy of components and New integrations tab in our WebApp!

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Say hello to our newest addition to the dashboard: Handover KPIs per solution. 🎉

From now on you can easily check, which solution causes how many handovers. You find two new columns in the solution performance table: Intended and unintended handover.

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This year we plan to introduce NLP (natural language processing) to our chatbots. To support this goal we have introduced identifying questions.

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We’re making some big improvements to our chatbot - and you’re the first to know. Read on to find out about the upcoming changes and how it improves your experience with Solvemate. It’s time to get excited!